Pixy · Manage panel

Support

In-plugin support desk, bridged to a Telegram admin console.

Tickets from inside RevitSigned-out accessAttachments

Manage panel

What it does

Tickets are opened without leaving Revit and are answered by the team through a Telegram admin bridge.

Feature by feature

Capabilities

Open a ticket

Raise a support ticket from inside Revit; messages thread with the team, who reply via the Telegram admin bridge.

Read replies when signed out

A per-ticket token lets you read replies even when signed out, with an email-OTP path for signed-out access.

Attachments

Supported on tickets.